About your Float Appointment…

ARRIVAL:
* If this is your first time floating at Lucidity, please arrive 10 min before your scheduled time for an orientation and tips on how to get the most out of your session.
* Running late? Just give us a ring but please be aware that your float will end at the regular time if the room is booked for the next time slot.

HOW YOUR FLOAT SESSION IS TIMED:
* The first 5 minutes are set aside for showering followed by 90 minutes in the pool then another 10 minutes to shower and dress. If you book a 9:30 appointment, your float time begins at 9:35 and ends at 11:05. We ask that you please exit the room by 11:15 so we have time to clean and stage the room for the next guest.
* We do not mind if you arrive late, want to chat with us, take photos to post on social media, or spend extra time showering, however, if the room is booked for the next round, we have to end your session at the regular time. If you want a full 90-minute float, please keep this in mind!

CANCELLATION POLICY:
* We have a 24-hour cancellation policy. If you need to cancel or reschedule your appointment, please give us a minimum of 24-hours notice so we can fill the time slot. If it is less than a 24-hour notice and we won’t have the opportunity to rebook the time slot, you will be charged a $20 rescheduling fee.
* No-shows are charged in full.

BEFORE YOUR FLOAT SESSION:
* Don't drink caffeine 4-6 hours beforehand.
* Don't shave 4-6 hours beforehand. Don't wax 48 hours beforehand.
* Eat a light meal about an hour before your float.
* Check out the "Ask Angela" videos on our Facebook/Instagram pages regarding what to expect and other FAQ.
* If you have any questions, please call us or stop by for a tour. We want to make sure you are comfortable so you can fully relax during your session.

WHAT TO BRING:
* If you wear contacts, you may want to bring a case & solution or take them out before you arrive.
* There's really no need to bring anything else with you. You'll be floating in your birthday suit so no need for a bathing suit and we provide everything else you'll need for your session like towels, earplugs, & shower products.
* If you have plans afterwards, you may want to bring a brush or other toiletries but, to be honest, most people don't care what they look like when they leave!

YOU WILL NOT BE ABLE TO FLOAT IF YOU:
* Have hair dye or spray tan which comes off in the shower or on towels. See our cleaning fee below for more details.
* Are under the age of 16 and without a guardian.
* Are unable to enter and exit the float tank without assistance (unless you bring your own assistant). If you have questions about this, please give us a call or stop by to see what is involved.

FLOATING IS NOT RECOMMENDED IF YOU HAVE:
* Epilepsy, vertigo, motion sickness, or psychiatric conditions that are not under medical control.
* A new tattoo from within the last 4-6 weeks. If the tattoo has completely healed, you should be fine.
* An open wound. We provide A&D ointment for small cuts and abrasions but large open wounds don’t feel good in the saltwater.
* Waxed within the last 48 hours. (ouch!)

A CLEANING FEE OF $100 - $1,500 WILL BE CHARGED IF YOU FLOAT AND:
* Have hair dye that still washes out in the shower... you know who you are ; ) ... and it stains our equipment, linens, or any part of our facility. If hair dye is found in the tank, you will be charged a cleaning fee of $1,500 which doesn’t even cover our cost to correct the issue, so please... just don't.
* Had a spray tan within the last 48 hours - same issue as the hair dye.
* Leave anything in the pool that wasn't there when you arrived, you will be charged a minimum of $100. This includes but is not limited to: skin & hair products like oil, dye, & wax, food or beverages, bodily fluids, sand from a bathing suit (just go in there as nature intended), etc. These substances damage our pools and are very costly to remove.